Refund policy
Plus and Premium are one-time purchases in AUD, GST included. You get the refunds and other remedies the Australian Consumer Law gives you, and nothing here takes them away.
Your rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In plain words
- If Combo's Tweaks doesn't work as described, for example a feature of your plan doesn't work on a supported PC, you can ask for a refund.
- A major failure is, for example, when the app is significantly different from its description, doesn't do what this site or the app says it does, or has a problem that would have stopped you buying it if you'd known.
- For a smaller problem we can fix, we fix it first.
- The Australian Consumer Law doesn't require a refund when you simply change your mind. The Free plan is the same app, so you can try it before you buy.
How to ask
Email us at nikvol1978@gmail.com with your licence ID, or ask Link support (support.link.com), which sold you the licence and sent your receipt. Settings › Licence shows your licence ID. Please say what went wrong, and don't send your full licence key.
After a refund
We may cancel the licence key. Undo and Undo everything work in every plan, even if your licence ends. A tweak you applied stays applied until you undo it: nothing is undone for you.